Privacy Policy.

TrueLens Creative

TrueLens Creative (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and protect your information when you visit our website or engage with us.

By using our website, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Any information you provide through contact forms or enquiries

b. Non-Personal Information

  • IP address

  • Browser type and device information

  • Website usage data

  • Cookies and tracking technologies.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and communicate with you

  • Provide and manage our services

  • Improve our website and user experience

  • Analyse website traffic and performance

  • Comply with legal obligations

We do not sell your personal information.

3. Analytics and Tracking

We use tools such as Google Analytics to understand how visitors use our website and to improve performance.

We may also use advertising tools such as the Meta (Facebook) Pixel in the future to measure campaign performance and deliver relevant advertising.

These tools may collect information such as your IP address, browsing behaviour and interactions with our website.

4. Sharing Your Information

We may share your information with trusted third-party providers where necessary to operate our business, including:

  • Website hosting providers

  • Analytics providers (such as Google)

  • Marketing and advertising platforms (if used)

We may also disclose information where required by law.

5. Cookies

We use cookies and similar technologies to improve your browsing experience and understand how our website is used.

You can control or disable cookies through your browser settings.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.

7. Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of your information

  • Opt out of any future marketing communications

To make a request, contact us at:
stephen@truelenscreative.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

10. Contact

If you have any questions about this Privacy Policy, you can contact us at:
stephen@truelenscreative.com